Finding reliable help when a plumbing emergency occurs should not add to your headache. Homeowners often take on DIY plumbing when they don’t know where to turn for a leaky faucet or water heater repair. We understand that navigating the online world can be a nightmare when in a bind, so we’d love to save homeowners some time in the vetting process. Here are the top things to look for when hiring a quality plumber in the area:

Plumbing license

Verifying that a plumbing company has a current plumbing and business license is not just a formality, but it will save homeowners on potential annoyance down the road. Keeping up with the proper laws and regulations in the plumbing industry is key to doing great work. 

First, visit the Arizona Registrar of Contractors (ROC) to check if a plumber is licensed and certified. Then, bookmark the link above for any contractor-lookup for future reference. The AZ ROC always has up-to-date information and can be referenced quickly in a crunch.

Adequate insurance

Insurance protects both parties—you and the plumbing business. If something happens, a savvy homeowner will have peace of mind that accidents or injuries are covered. Insurance is not often needed on a routine service call. However, asking the plumber if they are insured and the limits of that insurance can leave you feeling more confident about inviting them to your home. 

Proper experience

Not every plumber has to be in the industry for 30 plus years, but experience helps. Additionally,  a business should only send the technicians who have been trained and vetted and are experienced. 

Great reputation

Don’t just lean on website testimonials to determine if a business will do a great job. Google, Yelp, Nextdoor, and Thumbtack are all top ways to get authentic and unfiltered feedback. For example, a full-service plumbing business with a nearly 5-star rating and more than 20 reviews should be enough to know you’re working with a standup business. 

Competitive pricing

Now that your new plumber looks good on the front end, they also need to look good for the wallet. Any company that tries to sell you services for an exorbitant price tag probably isn’t worth the expense. While chasing the deals can lead a homeowner to an unhappy outcome, there is no harm in getting a second opinion. 

Pro Tip: If a plumber throws numbers out too quickly without understanding your root issue or doesn’t want to take the time to provide a thorough inspection, your gut feeling should be sending your business elsewhere. 

Work warranty

Lastly, when all the above items align, look for an assurance that the plumber is confident in the work that will be provided. Insurance is great when there’s an injury or accident, but a 100% satisfaction guarantee says that business is invested in your happiness. 

Things pop up, and sometimes people miss the mark. How a company handles the follow-up and customer service sets apart a good plumbing company and the best plumbing companies. 

If you need a licensed, bonded, experienced plumber for plumbing installation and service in Chandler, Gilbert, Mesa, Queen Creek, Ahwatukee or San Tan Valley call Norfleet Family Plumbing Heating and Air at 480-681-1764.

Website:

https://www.norfleetfamilyplumbing.com/